Ordering Online

Ordering Online with us is safe and secure!

We employ the most up to date SSL encryption with our visitors that will not compromise credit card information. This online system is 100% secure.

LANVANTAGE relies on McAfee SECURE to test our website everyday to ensure that your personal information is always safe when ordering on our website.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also make payment via:

• Paypal
• Toll Free: 877-751-3884

Returns & Refunds

Your satisfaction is always guaranteed. We will accept returns for unused merchandise in it's original condition up to 30 days after receipt. After 30 days returns will no longer be accepted unless the customer has requested the return before the expiration of the 30 day period.

If you need to make a return, you MUST contact us within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number. The RMA number that we provide must accompany your return. All returns must be made via prepaid shipping or they will be refused. No credit will be issued for damaged merchandise. Returns are subject to a 20% restocking fee.

Delivery Information

Orders are shipped the same or next business day after payment clears. All orders are shipped UPS Ground or USPS depending upon weight.

If you would like a quote on expedited shipping (Overnight, UPS 2-Day Delivery, or UPS 3rd Day Select), please contact us. We would be more than happy to assist you. .

Complaints

Any complaints can be sent to sales@lanvantage.com or through our toll free number, 877-751-3884. Complaints will be dealt with in a timely manner and will remain confidential.